Is there a discount for first-time customers?
Yes! You’ll get 30% off your first order when you sign up for my newsletter. The discount code will be in your inbox in minutes! You’ll also get a free laser cut file every month!
It’s the best way to save and stay in the loop on new design updates and exclusive offers.
Do you offer discounts if I buy more than one file?
Yes! Automatic discounts are applied in your cart—no code needed.
- 15% off when you buy 2 files
- 25% off for 3 files
- 30% off for 4 files
- 40% off for 5 files
- 50% off when you buy 6 or more
What file types are included?
All files will come with SVG, PDF and DXF files. If any other file types are included then it will be mentioned in the product tekst.
How do I download my files after purchase?
As soon as your payment is complete, you will get instant access to your files. You can download them from the order confirmation page or the email you receive. If you have an account, you can also find your downloads in your order history.
I downloaded my file, but I only see a PDF. Where is the SVG?
Some of my files come with a PDF that includes a download link for the actual SVG files. Please open the PDF and follow the instructions inside to access your files.
Will your files work on my laser cutter?
Yes! My files are designed to work with all major laser cutting machines, including Glowforge, xTool, OMTech, and more. If your machine supports SVG or DXF files, you should have no issues using my designs.
Do your files account for kerf (laser width)?
Some files are pre-adjusted for kerf, but most are not. You can find this information in each product description. If needed, you can adjust for kerf in your laser software settings.
Do you provide assembly instructions?
For certain products like bags and vases, instructions are included. However, most designs are simple to use and do not require extra guidance. If you ever have questions, feel free to reach out!
Can I sell physical products made from your files?
Yes! You are welcome to sell the items you create using my designs. However, reselling or sharing the digital files themselves is not allowed. If you’re unsure about the terms, check my licensing details or send me a message.
Do you offer refunds on digital files?
Due to the nature of digital products, I cannot offer refunds once a file has been downloaded. However, if you have any issues, please contact me, and I’ll be happy to help!
Can I edit your files to fit my needs?
Yes! My files are fully editable, so you can resize, modify, or customize them to suit your project. Just make sure your design software supports SVG or DXF editing. Please note that resizing some files will distort the joints and they will not fit together anymore.
I’m new to laser cutting. Can you recommend settings for my machine?
Every laser cutter is different, so I recommend testing on a small piece of material first. If you’re unsure, check your machine’s user manual or online communities for recommended settings based on your material type. If you need help, feel free to ask!